Effective Date: 28-09-2024
Welcome to Air Port! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how Air Port ("we," "us," "our") collects, uses, and safeguards your data when you use our website and mobile application ("Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with an enhanced and personalized experience, including:
Personal Information:
When you register, book rides, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
Location Data:
We collect your real-time location data when using our app to provide accurate pick-up and drop-off services.
Ride Information:
This includes details about your bookings, such as pick-up and drop-off locations, time, date, and ride history.
Device Information:
Information about the device you use, including IP address, device type, operating system, and app usage data.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our services, including processing bookings and payments.
To match you with nearby drivers and provide real-time tracking of your ride.
To communicate with you regarding your bookings, service updates, promotions, and customer support.
To analyze usage and improve the functionality and efficiency of our app and services.
To comply with legal obligations and protect the rights, safety, and property of Air Port, our users, and the public.
3. Location Data Usage
Air Port collects your location data to provide efficient and accurate services.
This information helps us:
Identify your current location to ensure timely pick-ups and drop-offs.
Match you with nearby drivers for faster service.
Provide real-time tracking of your ride for safety and convenience.
Optimize routes and reduce travel time to enhance the user experience.
Your location data is used solely for these purposes and is not shared with third parties except as necessary to provide our services or as required by law.
4. Sharing Your Information
Air Port does not sell, rent, or trade your personal information with third parties. However, we may share your data in the following circumstances:
With Drivers:
To facilitate the ride, your name, contact information, and pick-up/drop-off location are shared with the driver assigned to your ride.
With Service Providers:
We may share information with third-party service providers who assist us in operating our app, processing payments, conducting analytics, and providing customer support.
Legal Requirements:
We may disclose your information when required by law, such as to comply with a legal process, protect our rights, or prevent fraud.
5. Data Security
We take data security seriously and employ various measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
These measures include encryption, secure servers, and access controls. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
Air Port retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we take steps to securely delete or anonymize it.
7. Your Rights and Choices
You have certain rights regarding your personal information, including: The right to access, update, or delete your personal information.
The right to withdraw consent for data processing where consent is required.
The right to opt-out of receiving promotional communications by following the instructions in those messages.
To exercise any of these rights, please contact us at info@airport-app.com
8. Cookies and Tracking Technologies
Air Port may use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.
9. Changes to This Privacy Policy
Air Port reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the updated "Effective Date." Your continued use of our services after the changes are posted constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@airport-app.com
Phone: +962788823233
Address: Amman - Al-khaldi - Mai Zyadeh St.
By using Air Port, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.